Terms of Use: Noovid Pro

These Terms define how the Noovid Pro subscription works and what you agree to when you subscribe. The subscription is optional and you can cancel at any time.

Updated on July 13, 2026

READ BEFORE ACCEPTING

These Terms define how Noovid Pro works and what you are accepting when you subscribe. Read them carefully. The subscription is only activated after acceptance.

Subscribing is optional. You can keep using Noovid normally without a subscription, publishing open projects and receiving applications. You can subscribe now or later, and cancel at any time.

These Terms of Use ("Terms") complement, and do not replace, the Terms and Conditions of Use of the Noovid platform ("General Terms") and the Noovid Hub Terms of Use, already accepted by the Brand. The General Terms and the Noovid Hub Terms remain fully valid. These Terms apply exclusively to the Noovid Pro subscription and to the features linked to it.

I. IDENTIFICATION AND APPLICABILITY
1.1 Platform Information

Noovid Pro is a feature of the Noovid platform, operated by:

  • Legal Name: NOOVID NEGÓCIOS DIGITAIS LTDA.
  • CNPJ: 54.059.885/0001-23
  • Headquarters: Quadra Scn Quadra 1 Bloco e SN Sala 601, Edif Central Park Asa Norte, Brasília DF, 70711-903
  • Support Email: [email protected]
1.2 Applicability of the Terms

1.2.1 By subscribing, the Brand voluntarily joins Noovid Pro and fully agrees to all of its provisions. We recommend reading them in full before accepting. If the Brand does not agree with any provision, they simply need not subscribe. Their use of the Noovid platform in standard mode remains unchanged.

1.2.2 These Terms do not replace the General Terms or the Noovid Hub Terms. In the event of a conflict regarding the Noovid Pro subscription, these Terms prevail.

II. DEFINITIONS AND APPLICABLE CONCEPTS

For the purposes of these Terms, the following definitions apply, in addition to those set out in the General Terms and in the Noovid Hub Terms:

  • Noovid Pro: A subscription plan of the Noovid platform that gives the Brand access to additional features, including access to the Noovid Hub.
  • Pro Brand: A Brand with an active Noovid Pro subscription.
  • Noovid Hub: A marketplace of creators selected by Noovid, accessible to Pro Brands, in which the Brand can find, filter, and directly invite creators to produce content.
  • Project: Each individual content engagement with a creator, with its own brief, deadline, and value.
  • Campaign: An organizational structure that groups Projects together and allows their results, including media results, to be tracked. On the free plan it is limited to 3 (three) active campaigns; on Noovid Pro it is unlimited.
  • Direct Invitation: A request sent by a Pro Brand to a creator on the Noovid Hub to take part in a specific Project, which the creator may accept or decline.
  • Standard Delivery: A deadline of 5 (five) calendar days applicable to Projects contracted via the Noovid Hub, counted from the creator's receipt of the product or approval of the brief/script, whichever occurs last.
  • Priority Delivery: An optional mode applicable to Projects via the Noovid Hub, with a deadline of 48 (forty-eight) hours, counted on the same basis as Standard Delivery, upon payment of the additional amount.
  • Cycle: The subscription term, monthly or annual, according to the plan contracted.
  • General Terms: The Terms and Conditions of Use of the Noovid platform, accepted by the Brand at the time of its registration.
III. SUBSCRIPTION AND ACCEPTANCE
3.1 Subscription

3.1.1 The subscription is contracted within the platform, by choosing the plan, accepting these Terms, and confirming payment. Acceptance is recorded electronically, with date, time, and account identification, constituting proof of the engagement.

3.1.2 Only Brands with an account in good standing, with no outstanding financial obligations and no open disputes, may subscribe to Noovid Pro. A CNPJ is not required to subscribe.

3.1.3 The subscription is linked to the Brand's account and is not transferable, assignable, or shareable with third parties. The person who accepts declares that they have the authority to bind the Brand they represent.

IV. PLANS, PRICES, AND PAYMENT
4.1 Plans

Noovid Pro is offered in two plans:

  • Monthly: R$ 149,00 per month
  • Annual: R$ 1.490,00 per year
4.2 Nature of the subscription

4.2.1 The subscription refers exclusively to access to the features of the plan. It does not include, offset, or replace the amounts of the Projects contracted by the Brand, which continue to be paid separately in accordance with the conditions displayed on the platform at the time of each engagement.

4.2.2 The subscription does not entitle the Brand to any minimum number of Projects, creators, or content produced.

4.3 Invoicing and price adjustment

4.3.1 Noovid issues a service invoice (NFS-e) for the subscription amount, using the registration details provided by the Brand, which is responsible for keeping them correct and up to date.

4.3.2 Noovid may adjust the subscription amount, notifying the Brand by email at least 30 (thirty) days before renewal. The new amount applies only from the following Cycle onward and does not affect Cycles already paid. During that period, the Brand may cancel at no cost.

V. FREE TRIAL PERIOD

5.1 Noovid may offer the Brand a free trial period of Noovid Pro of 14 (fourteen) calendar days, counted from activation, limited to 1 (one) period per account, regardless of any subsequent cancellations and new subscriptions.

5.2 Activating the trial requires a valid payment method to be registered. No amount is charged during the trial period.

5.3 At the end of the trial period, the subscription is automatically converted into a paid subscription, under the plan chosen by the Brand at activation, with the charge applied to the registered payment method. Noovid notifies the Brand by email before the end of the trial, informing the date and the amount of the first charge.

5.4 The Brand may cancel at any time during the trial period, directly on the platform. If cancelled before the end, no amount is charged and access to the Pro features ceases at the end of the trial period.

5.5 Projects contracted during the trial period are paid separately, proceed normally through to completion, and are not affected if the Brand cancels before the conversion into a paid subscription.

VI. TERM, RENEWAL, AND CANCELLATION
6.1 Term and renewal

6.1.1 The subscription starts upon payment confirmation and remains in force for the period of the plan contracted, renewing automatically at the end of each Cycle, with a new charge applied to the registered payment method, unless cancelled before the end of the current Cycle. The Brand is notified by email before each renewal.

6.1.2 In the event of a failed charge, Noovid may make further attempts. If the failure persists, access to the Pro features is suspended until the situation is resolved.

6.2 Cancellation, right of withdrawal, and refund

6.2.1 The Brand may cancel the subscription at any time, directly on the platform, with no penalty and without the need for justification. Cancellation stops the automatic renewal, and access to the Pro features remains active until the end of the Cycle already paid.

6.2.2 Right of withdrawal: under the terms of art. 49 of the Brazilian Consumer Protection Code (Código de Defesa do Consumidor), the Brand may withdraw from the engagement within 7 (seven) calendar days counted from the subscription date, with a full refund of the amount paid.

6.2.3 Once the period in clause 6.2.2 has ended, there is no refund of amounts already paid, including on the annual plan. The Brand retains full access to the Pro features until the end of the Cycle contracted, so no amount is withheld without the corresponding provision of the service.

6.3 Effects of cancellation

6.3.1 Cancellation does not affect Projects already contracted, which proceed normally through to completion, with all the rights and deadlines provided for, since they are paid separately from the subscription.

6.3.2 From the end of the Cycle, access to the Noovid Hub and the sending of new Direct Invitations cease. Invitations from the monthly allowance that have been sent and not yet answered are cancelled, and any unused allowance does not generate credit, refund, or compensation, as it is a monthly usage limit of the plan and not purchased credits.

6.3.3 Cancellation does not affect the usage rights to content already approved, which remain with the Brand on a perpetual basis.

VII. NOOVID HUB AND INVITATIONS
7.1 Access to the Noovid Hub

7.1.1 Access to the Noovid Hub is exclusive to Pro Brands with an active subscription. Once the subscription ends, access ceases.

7.1.2 The presence of a creator on the Noovid Hub does not constitute a guarantee by Noovid as to results, commercial performance, subjective quality of the content, or acceptance of the Direct Invitation. The creator's participation is voluntary, and they may decline Invitations, change their availability, or leave the Hub at any time, without this giving rise to any right to compensation for the Brand.

7.2 Direct Invitations

7.2.1 The Pro Brand has 30 (thirty) Noovid Hub Direct Invitations per monthly Cycle. Invitations sent to creators previously marked as favorites are unlimited and do not consume this allowance.

7.2.2 Once the monthly allowance is used up, the Brand may send additional Direct Invitations at a cost of R$ 10,00 (ten reais) per invitation. The additional invitation is only sent after payment confirmation — no additional invitation is sent without prior payment. Invitations to favorites remain unlimited and free of charge.

7.2.3 The monthly allowance of 30 Invitations is renewed each Cycle and is not cumulative. Invitations not used within the Cycle are not carried over, nor do they generate credit, discount, or refund.

7.2.4 The creator has 48 (forty-eight) hours to respond to a Direct Invitation; if there is no response, the invitation expires. In the event of a decline or expiration, the Brand may choose another creator from the Noovid Hub to replace the one who did not accept. A declined or expired invitation from the monthly allowance returns to the Brand's allowance; declined or expired paid additional invitations do not generate a new charge when resent to the replacement creator.

VIII. PROJECTS, DEADLINES, AND CONTENT

8.1 The rules on briefs, revisions, approval, and usage rights for Projects are those set out in the General Terms and, where applicable, in the Noovid Hub Terms, and do not change on account of the plan. The Noovid Pro subscription does not modify those rules — it changes the way the creator is found, the delivery deadlines, and the tools available, under the terms below.

8.2 The content delivery deadline is up to 5 (five) days (Standard Delivery) for Projects whose creator was contracted through the Noovid Hub, and up to 10 (ten) days for Projects with a creator selected by application, regardless of the plan. The deadline is counted from the creator's receipt of the product or approval of the brief/script, whichever occurs last.

8.3 In Projects contracted via the Noovid Hub, the Pro Brand may contract Priority Delivery, which reduces the deadline to up to 48 (forty-eight) hours, counted on the same basis, upon payment of the amount stated on the platform. Priority Delivery is available only for Projects via the Noovid Hub.

8.4 Communication and delivery relating to the Project must take place exclusively through the platform chat, under the terms of the General Terms. The Brand is not permitted to request or accept delivery of content through external means.

IX. BRAND CONDUCT

9.1 The Brand is prohibited from:

  • Contacting creators outside the platform for the purpose of directly contracting content discovered through the Noovid Hub, circumventing Noovid's intermediation;
  • Using creator data obtained on the Noovid Hub for any purpose unrelated to contracting Projects on the platform, including prospecting, mailing, resale, or sharing with third parties;
  • Sharing, reselling, sublicensing, or assigning access to the Pro account to third parties;
  • Using automated means to extract data, scrape, or reproduce the content of the Noovid Hub;
  • Sending Invitations with misleading, illegal, or discriminatory briefs, or briefs incompatible with the amount offered, or requiring from the creator deliveries and conditions not provided for in the accepted brief;
  • Engaging in disrespectful, harassing, or abusive conduct toward creators or the Noovid team.

9.2 The prohibition in the first item of clause 9.1 remains applicable for a period of 12 (twelve) months counted from the end of the subscription, in relation to creators discovered through the Noovid Hub and with whom the Brand has had no proven prior relationship.

9.3 Non-compliance with this Section subjects the Brand to suspension or termination of the subscription and of the account, without refund, without prejudice to any applicable legal measures and to the provisions of the General Terms.

X. SUSPENSION AND TERMINATION BY NOOVID

10.1 Noovid may suspend or terminate the subscription, upon notice to the Brand, in the following cases: (a) non-compliance with these Terms, the General Terms, or the Noovid Hub Terms; (b) failure to pay; (c) fraudulent or abusive use, or use that compromises the security of the platform; (d) legal or judicial determination. In cases (a) and (c), there is no refund of amounts already paid.

10.2 Noovid may discontinue the Noovid Pro plan or any of its features, upon prior notice and a refund proportional to the period contracted and not used.

XI. PERSONAL DATA

11.1 The processing of personal data in the context of Noovid Pro complies with the Brazilian General Data Protection Law (Law No. 13,709/2018, LGPD) and Noovid's Privacy Policy.

11.2 When accessing creator profiles on the Noovid Hub, the Brand begins processing third-party personal data and assumes the applicable legal obligations, undertaking to use such data exclusively for the purpose of contracting Projects on the platform and to delete data that is not necessary for carrying out contracted Projects, subject to statutory retention periods.

XII. CHANGES TO THESE TERMS

12.1 Noovid may change these Terms at any time, notifying the Brand by email and through the platform. Changes that restrict rights or increase the Brand's obligations take effect 30 (thirty) days after the notice; during that period, the Brand may cancel the subscription at no cost, with a refund proportional to the period contracted and not used.

12.2 Continued use of the Pro features after the changes take effect constitutes acceptance.

XIII. GENERAL PROVISIONS

13.1 Tolerance of non-compliance with any obligation does not constitute novation or waiver of rights. The possible invalidity of any clause does not affect the validity of the others.

13.2 These Terms are governed by Brazilian law. The courts of the Judicial District of Brasília, Federal District, are hereby elected to settle disputes arising from these Terms, with express waiver of any other, however privileged it may be, except, where applicable, for the jurisdiction of the consumer's place of domicile.

13.3 Questions about these Terms may be directed to Noovid support by email at [email protected] or through the platform's official channels.

ACCEPTANCE

By subscribing to Noovid Pro, the Brand declares that it has read in full and understood these Terms, agrees to all of their provisions, and acknowledges that they complement the General Terms, the Noovid Hub Terms, and the Privacy Policy of the Noovid platform.