Our Terms of Use
This page explains how we operate and how you, the end user, should act responsibly when using the software.
TERMS AND CONDITIONS OF USE OF THE NOOVID PLATFORM
VERSION 3.0 – UPDATED FOR LEGAL COMPLIANCE, CONTRACTUAL PROTECTION, AND OPERATIONAL STRUCTURE
I. INSTITUTIONAL IDENTIFICATION AND CONTACTS
1.1 Platform Information
The Noovid platform is operated by:
- Legal Name: NOOVID NEGÓCIOS DIGITAIS LTDA.
- CNPJ: 54.059.885/0001-23
- Headquarters: Rodovia José Carlos Daub, 5500, Sala 211, Bloco Campeche A, Bairro Saco Grande, Florianópolis/SC, CEP 88032-005
- Support Email: [email protected]
1.2 Applicability of the Terms
By accessing, registering, or using any feature of the Noovid platform, you fully agree to these Terms and Conditions of Use. We recommend reading them in full before any interaction with the platform. If you do not agree with any provision, you must not proceed with registration or use of the platform.
II. KEY DEFINITIONS AND CONCEPTS
For the purposes of this agreement, the following definitions apply:
- Noovid Platform: Digital environment for intermediation between brands and content creators, managed by Noovid Negócios Digitais Ltda. and accessible via the website.
- User: Any individual (over 18 years of age) or legal entity duly registered on the platform who has accepted these Terms.
- Creator: An individual User, audiovisual content professional or digital influencer, responsible for creating, producing, and delivering content in accordance with contracted projects.
- Brand/Client: A legal entity (company, micro-enterprise, MEI, or equivalent) that contracts audiovisual content creation and publishing services.
- Project: A formal request for audiovisual content creation submitted by the Brand through the platform, including the briefing, technical specifications, and other requirements.
- Content: Audiovisual material (videos, photos, stories, reels, posts, etc.) created and delivered by the Creator in accordance with the approved Project.
- Product/Item: A physical or digital good (product, service, voucher, accommodation, experience, etc.) provided by the Brand to the Creator for content creation purposes.
- Social Boost: A specific project category that requires mandatory publication of the content on the Creator's public profile on social media (Instagram, TikTok, or equivalents).
- Intellectual Property: Copyrights, trademarks, patents, industrial designs, and other rights inherent to the content created.
2.1 Nature of the Relationship
The Noovid platform acts as an intermediary and facilitator of services, characterizing the relationship as predominantly B2B (business-to-business). Noovid is not a direct contracting party in the relationships between Brands and Creators, although it assumes management, mediation, and compliance responsibilities as set forth in these Terms.
III. ACCESS, REGISTRATION, AND ELIGIBILITY
3.1 Access Requirements
Access to the Noovid platform is permitted exclusively to:
- Individuals over 18 years of age, fully capable of exercising rights and assuming obligations, domiciled in Brazil or abroad (subject to specific regulations);
- Legal entities duly incorporated and registered with the relevant Commercial Registry or Notary Office, with an active CNPJ/MEI and in good standing with tax authorities;
- Self-employed professionals and individual taxpayers (MEI, legal entities, freelancers) who register properly on the platform.
3.2 Registration Procedure
3.2.1 Creator Registration
Creator registration is subject to:
- Complete and truthful completion of all requested information;
- Confirmation of a valid email address;
- Manual review and approval of the portfolio, professional history, and alignment with platform policies;
- Minimum documentation (CPF, bank details for withdrawals);
- Express acceptance of these Terms and the Privacy Policy.
Noovid reserves the discretionary right to accept or reject any application, without the need for a detailed justification.
3.2.2 Brand Registration
Brand registration requires:
- Complete information about the company;
- Full acceptance of these Terms and the Privacy Policy.
Brands are fully responsible for the truthfulness, accuracy, and timeliness of all information provided. Noovid may request supporting documentation at any time.
3.3 Single-Account Rule and Prohibition of Duplication
Each user may maintain only one active account on the platform. The following is expressly prohibited:
- Creating multiple accounts with the same user or through an intermediary;
- Circumventing suspensions or blocks by opening new accounts;
- Using third-party or fictitious accounts;
- Transferring or lending access to third parties without express authorization.
Noovid may close all accounts linked to the same user (by CPF, CNPJ, email, or behavioral pattern) without prior notice.
3.4 Identity Verification and Integrity of Information
Noovid reserves the right to verify:
- Authenticity of identity (CPF, CNPJ);
- Domicile and geographic location;
- History of transactions and prior conduct;
- Compliance with compliance and anti-fraud policies;
- Suspicious or irregular behavior.
If it identifies inconsistencies, false information, or policy violations, Noovid may permanently close the account.
IV. PLATFORM FUNCTIONALITY AND OPERATING PRINCIPLES
4.1 Scope of Services
Noovid provides a digital platform that offers:
- Project publishing by Brands;
- Selection and engagement of Creators;
- Management of briefings and specifications;
- Content delivery and approval;
- Assignment of copyright;
- Payment processing (via payment gateway, Pix, or other means);
- Technical support and conflict mediation.
4.2 Exclusive Intermediation on the Platform
Mandatory Communication Within the Platform: All communications, negotiations, message exchanges, content deliveries, approvals, and revision requests must take place exclusively within the Noovid platform.
Any contact or closing of side agreements outside the platform is expressly prohibited, including through:
- Telegram
- Private social networks
- Direct email (except official Noovid communications)
- Any intermediary or third-party platform
Failure to comply with this rule:
- Constitutes a breach of the Terms;
- Authorizes the suspension or cancellation of the account(s) of those involved;
- Releases Noovid from liability for any resulting dispute;
- May result in penalties as set forth in Section X (Conduct and Penalties).
4.3 Noovid's Limited Liability
Noovid acts solely as an intermediary. It does not assume:
- Liability for the quality, conformity, or suitability of the Content delivered;
- Liability for the security, preservation, or tracking of physical Products;
- Liability for the reliability of Creators or Brands;
- Liability for delays, losses, or damage in logistics;
- Tax, social security, or fiscal obligations of third parties.
V. OBLIGATIONS AND RIGHTS OF CREATORS
5.1 General Obligations of the Creator
The Creator agrees to:
5.1.1 Profile and Registration Data Maintenance
- Keep contact information, bank details, and documentation always up to date;
- Immediately report any change of address, bank, or Pix key;
- Respond to Noovid communications within 24 business hours;
5.1.2 Technical Quality of the Content
- Deliver content in the appropriate technical format (resolution, duration as per the briefing);
- Respect the specified brand guidelines, visual style, and tone of voice;
- Ensure professional audio, lighting, editing, and presentation quality;
- Deliver final files free of watermarks, logos, or competing credits (unless authorized).
5.1.3 Respect for Intellectual Property Rights
- Ensure that the Content does not infringe copyrights, trademarks, or third-party rights;
- Use only licensed or public-domain music, images, and assets;
- Take responsibility for any intellectual property infringement;
- Indemnify Noovid and the Brand for any related legal claim.
5.1.4 Confidentiality and Ethics
- Keep briefings, business strategies, and Brand information confidential;
- Do not disclose campaign data before authorized publication;
- Do not use the relationship with the Brand for improper self-promotion;
- Comply with platform policies and applicable legislation.
5.2 Content Delivery and Deadlines
5.2.1 Delivery Deadline
The Creator must deliver the Content within a maximum of 10 (ten) calendar days from receipt of the Product by the platform or confirmation of project acceptance, whichever occurs last. This deadline is:
- Not automatically extendable (any extension requires a justified communication and the Brand's acceptance);
- Counted in calendar days (including weekends and holidays);
- Calculated from the date effectively recorded by the platform, in accordance with the automatic notification of Product receipt or script approval.
5.2.2 Delivery Documentation
Every delivery must include the video file(s) in their final version, submitted in high quality, uncompressed, and compatible with commercial and advertising use, in accordance with the specifications defined in the project.
5.3 Approval and Revision System
5.3.1 Review Period
The Brand has up to 7 (seven) calendar days to:
- Review the Content on the platform;
- Grant final approval;
- Request specific, justified revisions.
5.3.2 Automatic Approval
If the Brand does not respond within 7 days:
- The Content is deemed automatically approved;
- The Brand may not subsequently dispute its quality or conformity;
- The project moves to the next payment cycle.
5.3.3 Revision Requests
- The Brand may request up to 2 (two) revisions (maximum);
- Revisions must be aligned with the original briefing (not new requirements);
- The Creator has 10 (ten) calendar days to deliver each revision;
- After 2 revisions, the Brand must accept or cancel the project;
- Cancellations after 2 revisions do not entitle the Brand to a refund.
5.3.4 Exceptional Cases and Delays
In proven cases that prevent the deadline from being met (force majeure, medical emergency, catastrophic event), the Creator must:
- Immediately notify Noovid and the Brand via the platform;
- Provide documented justification (medical certificate, police report, etc.);
- Communicate a new realistic delivery estimate;
Noovid's Responsibility: Noovid is not responsible for the Creator's delays. The Brand may:
- Wait for a later delivery;
- Cancel the project with a proportional credit granted for use in new projects on the platform; or
- Reopen the slot to select another Creator, with full reallocation of the amount paid to the new project.
5.4 Social Boost Projects (Mandatory Publication on Social Media)
5.4.1 Concept and Scope
Projects identified as "Social Boost" require, in addition to delivery of the approved video, that the Creator publish the final Content on their public profile on Instagram, TikTok, or an equivalent platform, in accordance with the Brand's instructions in the briefing. This obligation is an integral part of the service and is a condition for receiving full payment.
5.4.2 Creator's Specific Obligations in Social Boost
The Creator agrees to:
- Publish the Content only after the Brand's final approval;
- Keep the publication public and visible for at least 30 (thirty) calendar days;
- Not remove, archive, alter, replace, or make the content private before this period;
- Fully follow the caption, tags, hashtags, and format defined in the briefing;
- Use a personal, public, and authentic profile; the use of fake, secondary, business, or third-party-managed accounts is prohibited unless expressly authorized;
- Submit the publication link immediately through the platform for validation.
Noovid may audit publication compliance at any time.
5.5 Creator's Breach of Obligations
5.5.1 Breach Scenarios
A breach occurs when the Creator:
- Accepts the project, receives the Product, but does not deliver the Content on time or abandons it without justification;
- Does not provide a justification accepted by Noovid within 2 business days of the deadline;
- Does not respond to communications for more than 2 business days after notification;
- Delivers content of severely inadequate quality (unusable, incomplete, or outside technical specifications).
5.5.2 Obligations Arising from Breach - Physical Products
When the Product subject to the project is a physical good (such as clothing, accessories, electronics, or similar) and the Creator breaches their obligations, the Creator will be required to return the item to the Brand in perfect condition, exactly as received.
The return must take place within a maximum of 10 (ten) calendar days, counted from the notification sent by the platform, with all shipping costs being entirely the Creator's responsibility.
If the return is not possible, is not carried out within the deadline, or the Product is returned in inadequate condition, the Creator must fully reimburse the value of the Product to the Brand, hereby authorizing the withholding of future amounts in their platform wallet as compensation. The breach may also result in the Creator's suspension or permanent exclusion from the platform, at Noovid's discretion.
5.5.3 Obligations Arising from Breach - Digital Products/Services
When the Product provided in the project is digital or service-based (including but not limited to vouchers, accommodation, procedures, courses, or experiences), and the Creator, after having been accepted into the project, neither delivers the content nor provides a justification accepted by Noovid, a fixed minimum indemnity of R$ 200.00 will be due, as compensation for the operational costs involved.
Noovid may close the project, notify the Creator to remedy the situation within 10 (ten) business days, and withhold the amount owed from available future credits on the platform. Failure to comply may give rise to additional corrective or disciplinary measures, as assessed by Noovid, in accordance with these Terms and applicable legislation.
5.5.4 Specific Penalties for Social Boost Projects
Failure to comply with these obligations may give rise to corrective or disciplinary measures, which may include, as applicable, restrictions on platform use, withholding of amounts, suspension, or closure of the account, without prejudice to any other applicable measures.
VI. OBLIGATIONS AND RIGHTS OF BRANDS
6.1 General Responsibilities of the Brand
The Brand is fully responsible for:
6.1.1 Product Management and Logistics
- Shipping the Product to the Creator: The Brand's sole responsibility;
- Shipping Costs: Borne entirely by the Brand;
- Tracking: The Brand must provide tracking information;
- Condition: The Brand guarantees that the Product arrives suitable for use;
- Documentation: The Brand must provide any necessary labels, instructions, or technical data.
Noovid is not responsible for:
- Delays in Product delivery;
- Losses or misplacements in logistics;
- Damage, deterioration, or unsuitability of the Product;
- Communicating changes to the Creator's address;
- Tracking or recovering lost Products.
6.1.2 Integrity of Registration Information
The Brand guarantees that:
- All data provided (legal name, CNPJ, representative, address) is truthful and up to date;
- It has the legal authority to contract on the platform;
- It is not subject to any legal disqualification or prohibition.
False information authorizes the suspension or permanent cancellation of the account without the return of credits.
6.1.3 Authorization and Licensing of Materials
The Brand warrants that:
- It holds all necessary rights to the production materials provided (Product, briefing, assets, brand, logos);
- Transferring the Product to the Creator does not infringe:
- Third-party copyrights;
- Registered trademarks or patents;
- Exclusivity agreements;
- Image or privacy rights;
Indemnification: The Brand agrees to indemnify Noovid and the Creator against any legal claims, lawsuits, fines, or damages resulting from the improper use of the materials.
6.2 Content Approval and Review
6.2.1 Review Period
The Brand has up to 7 (seven) calendar days from the delivery of the Content to:
- Assess quality and conformity;
- Grant final approval;
- Request justified revisions.
6.2.2 Automatic Approval
If the Brand does not respond within 7 calendar days:
- The Content is deemed automatically approved;
- No subsequent disputes will be possible;
- The project advances to the automatic payment cycle.
6.2.3 Revision Requests
- The Brand may request up to 2 (two) revisions;
- Revisions must fall within the scope of the original briefing;
- Changes outside the scope may be refused by Noovid or the Creator;
- Deadline to deliver each revision: 10 (ten) calendar days;
- After 2 revisions, the Brand must accept or cancel the project.
6.3 Strict Compliance with Briefings
The Brand agrees to:
- Provide clear, objective, and detailed briefings when publishing the project;
- Not add subsequent requirements that were not in the original briefing;
- Justify every revision request based on the original briefing;
- Respect the deadlines defined for review and approval.
Requirements "added after delivery" will be considered outside the scope, and the Creator may refuse them.
6.4 Responsibilities in Case of Abandonment or Inaction
See Section XI-A (Inaction, Omission, and Failure to Start by the Brand).
VII. INTELLECTUAL PROPERTY AND ASSIGNMENT OF RIGHTS
7.1 Automatic Assignment of Copyright
7.1.1 Transfer of Rights
Upon delivering the Content on the platform, the Creator automatically and irrevocably assigns to the contracting Brand:
- All economic rights to use, exploit, modify, and distribute the Content;
- With no territorial limit (Brazil and internationally);
- With no time limit (in perpetuity);
- With no mandatory exclusivity (the Creator may use the Content for their portfolio, but the Brand holds exclusive commercial exploitation rights).
7.1.2 Rights Derived by the Brand
The Brand may use the Content:
- In any medium (social media, website, advertising, campaigns, corporate documents);
- Edit, adapt, remix, or modify the Content;
- Publish, reproduce, broadcast, and distribute;
- Sublicense to third parties for commercial purposes related to the Brand;
- Archive and use in permanent repositories.
7.1.3 The Creator's Moral Rights
The Creator retains their moral rights, including the right of authorship and integrity of the Content. However, the Creator agrees that the Brand is not obligated to provide credit or attribution when using the Content. Technical cuts, edits, and adaptations of the Content are authorized, provided they do not harm the Creator's image or reputation.
7.2 Institutional Use by Noovid
Noovid reserves the right to use delivered Content (with or without identifying the Creator) for the following purposes:
- Institutional: presentations, internal reports, performance analyses;
- Promotional: the platform's public portfolio, case studies, demonstrations;
- Marketing: websites, commercial presentations, Noovid advertising;
Without the need for prior notice to the Creator or Brand; without additional compensation (rights already included in Noovid's commission); while respecting business confidentiality (not disclosing Brand data in public analyses).
7.3 Liability for Infringement of Rights
7.3.1 Creator's Warranty
The Creator declares and warrants that they are the legal holder of all copyrights to the material delivered. The Creator is responsible for:
- Ensuring that no third-party music, image, effect, or element is present;
- Indemnifying Noovid and the Brand against any legal claim;
7.3.2 Remedy for Infringement
If third parties claim copyright infringement in the delivered Content:
- The Brand and Noovid may remove the Content immediately;
- The Creator is required to resolve the matter legally;
- The Brand may withhold 100% of the payment as security;
- The Creator bears all legal costs and damages;
- Noovid may close the Creator's account.
VIII. PAYMENT TO CREATORS
8.1 Payment Cycles
Payments to Creators are processed in two monthly cycles:
- 1st Cycle: The 15th of each month (cutoff at 2:59 PM on the 15th);
- 2nd Cycle: The 30th of each month (cutoff at 2:59 PM on the 29th);
For a payment to be included in the corresponding cycle, the Content must be approved before the cutoff time. After approval, Noovid will have up to 1 (one) business day to process the payment, excluding weekends and holidays.
8.2 Wallet and Withdrawal of Funds
Payments to Creators will be made exclusively through the methods defined by Noovid, which may include, among others, PIX, Stripe, or other payment solutions, subject to availability, operational criteria, and the Creator's region.
The deadlines, conditions, and requirements applicable to payments may vary depending on the method used and will be communicated by the platform.
Noovid may withhold amounts available in the Creator's wallet in the event of contractual liabilities, including but not limited to breach of obligations, debts, indemnities, infringement of rights, unjustified delays, or legal disputes, until they are resolved.
8.3 Final Amounts
8.3.1 Currency and Information
- All amounts are stated in Brazilian Reais (BRL);
- Project amounts do not include taxes withheld at source (income tax, social security, etc.), which are the Creator's responsibility.
8.4 Tax and Accounting Responsibilities
Noovid is not responsible for the Creators' tax, fiscal, or social security obligations. Each Creator is responsible for:
- Declaring income to the FEDERAL REVENUE SERVICE (individual or corporate income tax, depending on legal nature);
- Social security contributions (INSS);
- Municipal registration (CNAE);
- Issuing an RPA or RPS when requested.
IX. CANCELLATION AND REFUND POLICY
9.1 Right of Withdrawal (Consumer Protection Code - Article 49)
Under Article 49 of the Brazilian Consumer Protection Code, the Brand may exercise the right of withdrawal within 7 (seven) days after order confirmation, provided that the service has not yet started.
For all legal purposes, the service is deemed to have started the moment the Brand accepts a Creator on the platform, regardless of product shipment, delivery, or use of the content. Once the Creator is accepted, the right of withdrawal ceases, and the Brand becomes responsible for full payment.
The right of withdrawal must be requested from Noovid by email or platform chat within the legal deadline. When valid, the Brand will receive a full refund of the amount paid, preferably as credit or, when legally required, in cash, within up to 7 (seven) business days, with the immediate removal of the Creator from the project.
9.2 Refund for Non-Delivery of Content
The Brand may request a full refund as platform credit if the Creator fails to deliver the content within the defined deadlines, abandons the project without justification, delivers unusable content, or if proven force majeure prevents continuation. The refund, when applicable, will be processed within up to 7 (seven) business days after validation by Noovid.
9.3 Cancellation Due to Brand Inaction
No refund will be granted in cases of cancellation resulting from the Brand's omission, abandonment, failure to start, or negligence, including failure to ship the product or to respond to project communications. Such situations are governed by Section XI-A (Brand Inaction).
IX-A. PACKAGES, CREDITS, AND NON-REFUNDABILITY
9-A.1 Packages and Credits
The packages sold by Noovid consist of prepaid credits for use in projects on the platform and may include differentiated commercial conditions depending on the negotiation.
9-A.2 Legal Nature of the Amounts
The amounts paid have the nature of advance payment for the platform's intermediation and operation services, and do not constitute a deposit, financial reserve, or escrow fund. Such amounts are not refundable in cash, except where otherwise required by law.
9-A.3 Validity and Non-Use
Credits are valid for 1 (one) year from the date of purchase. Total or partial non-use within the validity period does not entitle the holder to a refund or compensation. After expiration, unused credits will be automatically canceled.
X. CONDUCT, PENALTIES, AND CONFIDENTIALITY
10.1 Prohibited Conduct
The following practices constitute inappropriate conduct subject to penalties, without prejudice to others provided for in these Terms:
a) Violations Against the Platform
Any attempt to bypass the operation of Noovid, including:
- Contact or closing of agreements outside the platform
- Directing users to external channels for transactions
- Manipulation of systems
- Use of bots or automation
- Creation of fake accounts
- Falsification of documents or identities
- Use of the platform for illegal, fraudulent, abusive, or inappropriate purposes
b) Abusive or Negligent Conduct
- Use of offensive language, threats, harassment, discrimination, defamation, or improper disclosure of personal data
- Unjustified abandonment of projects after acceptance
- Recurring failure to meet deadlines
- Failure to respond to communications
- Failure by Brands to ship products or by Creators to deliver content, without an accepted justification
c) Intellectual Property Violations
- Plagiarism
- Submitting third-party content as one's own
- Portfolio manipulation
- Unauthorized use of music, images, trademarks, or other copyright-protected materials
- Use of synthetic or similar content without the consent of the person depicted
d) Acts Affecting the Platform's Reputation
- Practices intended to maliciously harm Noovid's image
- Public exposure of disputes with defamatory intent
- Spreading false information
- Fraudulent reviews
- Improper sharing of internal platform information
10.2 Sanctions for Inappropriate Conduct
Failure to comply with these rules may result, individually or cumulatively, in the application of corrective, administrative, financial, or legal measures, depending on the severity of the violation and at Noovid's sole discretion.
Such measures may include:
- Warning
- Restriction of features
- Suspension or closure of the account
- Withholding of amounts
- Other applicable measures, in accordance with applicable legislation
10.3 Confidentiality and Secrecy
All Users must maintain strict confidentiality regarding any information related to:
- Projects, campaigns, briefings, strategies
- Amounts, commercial terms
- Internal processes, metrics, negotiations
- The identity of Brands or Creators obtained through the platform
The following is expressly prohibited:
- Disclosing or sharing such information with third parties, including competitors
- Publishing screenshots, amounts, commercial terms, or technical data from the platform
- Publicly identifying Brands or Creators without prior authorization
Information publicly disclosed by the Brand itself or content that has actually been published may be mentioned in portfolios or institutional materials with prior consent, where applicable.
XI. PROJECT UPDATES BY BRANDS
It is the Brand's responsibility to keep its projects active and up to date, especially after receiving the Content delivered by Creators.
In the event of inactivity, Noovid may attempt to make contact requesting a response or action. In the absence of any response for a period exceeding 30 (thirty) calendar days, the project will be considered inactive and automatically closed.
Closure due to inactivity entails:
- Loss of the right to a refund
- No return of any products shipped
- Without prejudice to other applicable measures
XI-A. INACTION, OMISSION, AND FAILURE TO START PROJECTS BY THE BRAND
The project is considered started the moment the Brand accepts a Creator on the platform, regardless of product shipment, schedule, or subsequent communications.
The Brand agrees to ship the product, respond to communications, and keep the project moving forward within the applicable deadlines.
Failure to ship the product within a reasonable time, lack of response after content delivery for 7 (seven) days, or inaction for a period exceeding 30 (thirty) days constitute contractual omission.
In such cases, Noovid may:
- Close the project
- Withhold the amounts paid, with no right to a cash refund to the Brand, except where otherwise required by law
Repeated occurrences may result in restriction, suspension, or permanent closure of the Brand's account, at Noovid's sole discretion.
XII. PAYMENTS, COMMISSIONS, AND TAX MATTERS
12.1 Payment Processing
Payments made by Brands and transfers to Creators are processed securely through payment providers integrated with the platform, in accordance with applicable security, encryption, and technical compliance standards.
12.2 Commissions
Noovid acts as a service intermediary and may withhold a commission on the amounts transacted, in accordance with the commercial conditions in effect, which may vary depending on the type of project, volume, or specific negotiation. Commissions are not necessarily disclosed to Creators.
12.3 Issuance of Invoices and Tax Documentation
Noovid issues a tax invoice exclusively for the amounts corresponding to its commissions and to its intermediation, management, and platform operation services. Noovid does not issue tax invoices for the amounts transferred to Creators.
For financial control and payment evidence purposes, Noovid provides the Brand with an invoice or commercial receipt covering the total transaction amount, including the portion intended for the Creator. The invoice serves as commercial and operational proof and does not replace the Creator's tax invoice, nor does it characterize a service provided by Noovid beyond its intermediation.
The Brand acknowledges that the content creation service is provided directly by the Creator, who may act as an individual or a legal entity. When the Creator acts as an individual, no tax invoice will be issued by the Creator, this form of engagement being valid, legal, and sufficient for the execution of the project, delivery of the Content, and assignment of copyright.
The tax, fiscal, and social security obligations related to the amounts received by the Creator are the sole responsibility of the Creator, according to their legal nature and applicable legislation. Noovid is not responsible for tax withholdings, tax deductions, the Brand's internal accounting requirements, or the absence of a tax invoice from the Creator.
If the Brand requires, by internal policy, engagement exclusively with Creators who issue tax invoices, this condition must be expressly stated in the project briefing before engagement, with the understanding that such a requirement may limit the pool of available Creators.
XIII. DATA PROTECTION AND PRIVACY (LGPD)
Noovid processes personal data in compliance with the LGPD (Brazilian General Data Protection Law), exclusively for the operational, legal, and functional purposes of the platform. Data is kept securely and shared only when necessary.
Users may exercise their rights of access, correction, or deletion in accordance with the LGPD, by submitting a request through the official channels. Data may be retained for the legally required period and subsequently anonymized or deleted.
Contact: [email protected]
XIV. FORCE MAJEURE AND UNFORESEEABLE EVENTS
Neither party will be held liable for a contractual breach resulting from events of force majeure, understood as unforeseeable, unavoidable facts beyond the parties' control that make the performance of the service impossible. The affected party must immediately report the occurrence whenever possible and take reasonable measures to mitigate the impacts.
While the force majeure event is ongoing, deadlines and obligations may be suspended or adjusted, without the application of penalties. If the force majeure situation continues for a period exceeding 30 (thirty) consecutive days, the Brand or Noovid may cancel the project without penalties, with the financial effects handled according to the circumstances.
XV. CHANGES TO THE TERMS AND PRICES
Noovid may update these Terms and its prices at any time by publishing the current version on the platform, with the changes taking effect immediately upon their publication. The date of the last update will always be indicated.
Continued use of the platform after any update implies full acceptance of the new Terms. If the User does not agree, they must stop using the platform and close their account.
Price changes apply to new projects, with amounts always communicated in advance to Brands, clearly indicating the total value and the commercial conditions in effect at the time of engagement.
XVI. JURISDICTION AND GOVERNING LAW
These Terms are governed by the laws of the Federative Republic of Brazil, including the applicable civil, consumer, data protection, and e-commerce legislation.
The courts of the District of Florianópolis, State of Santa Catarina, are elected as the sole competent venue to settle any disputes arising from these Terms, with express waiver of any other, however privileged it may be.
The parties agree to seek an amicable resolution of any conflicts before initiating legal proceedings, whenever possible.
XVII. CONTACTS AND ADDITIONAL INFORMATION
17.1 Company Information
- Legal Name: NOOVID NEGÓCIOS DIGITAIS LTDA.
- CNPJ: 54.059.885/0001-23
- Headquarters: Rodovia José Carlos Daub, 5500, Sala 211, Bloco Campeche A, Bairro Saco Grande, Florianópolis/SC, CEP 88032-005
- General Email: [email protected]
XVIII. FINAL PROVISIONS
18.1 Full Acceptance
By using Noovid, you expressly and irrevocably declare that:
- You have read and fully understood these Terms and Conditions;
- You agree to all clauses, without reservation;
- You acknowledge the legality and validity of the terms;
- You submit to the applicable jurisdiction and legislation;
- You waive any subsequent claim of unawareness or invalidity.
18.2 Future Updates
Noovid may, at its sole discretion, edit, update, or revise these Terms in line with the evolution of the platform, legislation, or best practices.
FINAL STATEMENT
These Terms and Conditions of Use were drafted in compliance with Brazilian legislation, consumer protection principles, contractual security, and international best practices for digital platforms.
By proceeding with registration or use of the Noovid platform, you fully accept all provisions contained herein.
For questions, contact: [email protected]
Updated on: 01/01/2026